Privacy Policy i6 malaysia — Your Personal Data Protection

1. Information We Collect

I6 malaysia collects your personal information through several means — whether provided directly by you during registration, automatically generated as you use our platform, or obtained from legitimate and trusted third-party sources.

Information you provide directly:

• Full name as stated on your identity card or passport
• Identity card number (MyKad) or passport number
• Date of birth for age verification
• Active email address for account communications
• Active Malaysia mobile phone number
• Current residential address
• Bank account and e-wallet details for processing deposits and withdrawals
• KYC supporting documents such as copies of identity cards and bank statements

Information collected automatically:

• Device IP address and general geographic location
• Device type, operating system and web browser version
• Gaming session records, wagering amounts and transaction history
• Activity logs for login, logout and in-platform actions
• Cookie data and session identifiers
• Technical performance information and error reports

2. How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. i6 malaysia does not use your data for any purpose not stated in this privacy policy. The following are the primary purposes for which your information is used:

• Account management: Create, verify and manage your member account, including the login process, two-factor authentication and password recovery
• Transaction processing: Process deposits, withdrawals, bonus transfers and all financial transactions related to your account
• KYC and AML compliance: Meet legal requirements to verify member identities and prevent money laundering in accordance with applicable regulations
• Service communications: Send important notifications relating to your account, security updates, transaction confirmations and customer support responses
• Platform improvements: Analyse usage patterns in aggregate and non-identifiable form to improve service quality, platform performance and user experience
• Security and fraud prevention: Monitor suspicious activity, detect fraud attempts and ensure platform integrity for all members
• Responsible gaming: Monitor playing habits to identify members who may need responsible gaming support

3. Legal Basis for Data Processing

I6 malaysia processes your personal data based on one or more valid legal grounds as established under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

• Contract performance: Processing required to deliver the platform services you registered for, including account management and payment processing
• Legal obligations: Processing required under Malaysian law, including KYC, AML and financial reporting obligations to relevant authorities
• Legitimate interests: Processing for platform security, fraud prevention and service improvements that benefit all members
• Consent: For optional marketing and advanced analytics purposes, we rely on your explicit consent, which can be withdrawn at any time.

4. Information Sharing and Disclosure

I6 malaysia does not sell or disclose your personal information to third parties except in the following limited and lawful circumstances:

• Service providers: Technical partners who assist us in operating the platform — such as payment providers, licensed game providers and cloud computing services — are bound by strict data protection agreements
• Regulatory authority: When required by court order, regulatory directive, or a lawful request from Malaysian law enforcement agencies
• Fraud prevention: Sharing information with recognised industry bodies for the purpose of detecting and preventing fraudulent activity that threatens platform security
• Business transfers: In the event of a merger, acquisition, or business asset transfer, user information may be transferred to the relevant entity with equivalent privacy protections maintained

5. Cookies and Tracking Technologies

The i6 malaysia platform uses cookies and similar tracking technologies to ensure the platform functions properly, enhance your experience and understand how members interact with our platform.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Performance cookies: Collect information about how you use the platform to help us improve website performance and usability.
• Preference cookies: Save your preferences such as language, display settings and game preferences to deliver a more personalised experience.
• Analytics cookies: Help us understand usage patterns in aggregate through analytics tools that comply with privacy standards.

You can manage your cookie preferences through your web browser settings at any time. However, disabling certain cookies may affect the functionality or your experience on the i6 Malaysia platform.

6. Data Security and Protection

I6 malaysia continuously invests in robust security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or unlawful destruction.

The technical and organisational security measures we practise include:

• 256-bit SSL encryption for all data communications between your device and our servers
• Encryption of sensitive data at the database storage level using industry-standard cryptographic algorithms
• Two-factor authentication (2FA) for internal access control and member account security options
• 24/7 security monitoring with intrusion detection systems and automated incident response
• Regular security audits conducted by independent, certified third parties
• Mandatory information security training for all staff who handle personal data
• Strict change control procedures for any system updates involving personal data

7. Data Retention Period

I6 malaysia retains your personal data only for as long as necessary for the purposes stated in this privacy policy, or as required by applicable laws and regulations in Malaysia.

• Active account data: Retained for the duration your account remains active plus the minimum retention period prescribed by law
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's accounting and tax legislation
• KYC documents: Retained for a minimum of 5 years following account termination in accordance with anti-money laundering requirements
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes
• Aggregated analytics data: Retained in non-identifiable form indefinitely for service improvement purposes

When data is no longer required and there is no legal obligation to retain it, i6 Malaysia will delete or anonymise that data using secure, irreversible methods.

8. Your Rights as a User

As an i6 malaysia member, you have the following rights regarding your personal data, all of which we fully respect:

• Right to access: Request a copy of the personal data we hold about you in a readable format
• Right to rectification: Request that we update or correct any inaccurate or outdated information
• Right to erasure: Request deletion of your personal data under certain circumstances, subject to legal obligations that may prevent immediate deletion
• Right to object: Object to the processing of your data for specific purposes such as direct marketing
• Right to restrict processing: Request that we restrict how we process your data under certain circumstances
• Right to data portability: Request your data in a structured format that can be transferred to another service provider
• Right to withdraw consent: Withdraw your consent for consent-based processing at any time

To exercise any of the rights above, please contact the i6 malaysia customer support team via live chat or our support email. We will process your request within 14 business days and keep you informed of the progress.

9. Children's Data

The i6 malaysia platform is strictly for adults aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

All registrants are required to confirm they are 18 years of age or older during the registration process, and we conduct age verification through our KYC process. Should we discover that data from an underage individual has been inadvertently collected, we will take immediate steps to delete that data and close the account.

10. Cross-Border Data Transfers

In the course of platform operations, some of your personal data may be transferred to, stored in, or processed in countries other than Malaysia — particularly by our technical service providers operating globally.

I6 malaysia ensures that any cross-border data transfers are carried out with adequate safeguards, including:

• Data transfer agreements compliant with internationally recognised data protection standards
• Security assessment of all overseas service providers prior to data transfer
• Use of standard contractual clauses ensuring a level of data protection equivalent to Malaysia's PDPA
• Continuous monitoring of data protection compliance by overseas partners

11. Privacy Policy Amendments

I6 malaysia reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle your personal data.

Every update to this policy will be reflected by a revised "Last Updated" date at the top of this document. For material amendments that significantly affect how we process your data, we will notify you via your registered email or an in-platform notification at least 7 days before the amendment takes effect.

Your continued use of the i6 malaysia platform after a privacy policy amendment is published constitutes your acceptance of the updated policy. It is your responsibility to review this page periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this privacy policy or how we handle your personal data, we encourage you to contact us directly. The i6 Malaysia data privacy team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available at the bottom corner of the platform at all times — the fastest way to get immediate assistance
• Support Email: [email protected] — for written enquiries requiring documentation or detailed responses
• FAQ Page: Visit FAQ page us for answers to frequently asked questions about privacy and data security

We are committed to responding to all privacy-related enquiries within 3 business days. For official data deletion or access requests, please clearly state the purpose of your request and provide sufficient proof of identity to allow us to process your request securely.